Foxtrot Customer Knowledge system is a modular, fully integrated system with a vast array optional modules, features and components.  It is the ultimate membership system, client management system, CRM, sports club and teams management system.  It is ideal for a wide variety of not-for-profit organisations including associations, societies, sporting groups, community groups, indigenous and Aboriginal organisations, charities and alumni.  It is also highly suitable for health services providers, counselling organisations and any service oriented small or medium sized business.

Because Foxtrot is a highly scalable and highly adaptable system it is suitable for organisations of any size.  Whether you have a few dozen members or a few million Foxtrot will handle it beautifully. For smaller organisations with a smaller budget use it as is without modification.  It has a rich set of features that will deliver all of the essentials at an affordable price.  For larger organisations Foxtrot can easily be custom configured and adapted to suit very specific and/or complex requirements.

Foxtrot is hosted on Amazon Web Services (AWS), the world's leading Infrastructure as a Service (IaaS) provider.  Hosting on AWS allows Stepsoft to provide the most advanced, high performance, robust and reliable hosted service to all of our clients.  It also allows us to offer unparalleled scalability to suit the smallest or largest of clients.  Foxtrot also incorporates and integrates with other world leading cloud services including Mailchimp, Survey Monkey, Google Maps, Paypal, Securepay, Microsoft Power BI and Xero.  Foxtrot also integrates with popular Social Media sites such as Facebook, Twitter, LinkedIn and Google+.

Foxtrot provides a wide range of fully integrated optional modules, each of which can be configured to suit  your particular needs.   See below for further information.

Foxtrot CKS is the ideal management system for any small, medium or large NDIS Service Provider or Community Sector Organisation.  Foxtrot for NDIS comes with a vast range of standard features especially designed to suit NDIS service providers and other similar community sector organisations providing important services to those in need.

Foxtrot will lower your operational costs and maximise the efficiency of operations so that you can focus on delivering the highest possible quality of service to NDIS Participants.  Manage every detail about Particpants, including key Plan details.  Maintain detailed File /Support Notes about every interaction with Participants.  Maintain a full and detailed history of every communication, every service delivered to Participants.  Automatically export claims data ready for upload to the NDIS portal, ensuring speedy and efficient reimbusements for services delivered.  

Foxtrot will maximise the efficiency with which you communicate with the National Disability Insurance Agency and automate your interactions with the NDIS portal.